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up-dated 09/02/13

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Company Policy

Return of Merchandise

Any person doing business with Alternative Beverage agrees to the following return policy:

  • Request for returning merchandise must be made in writing or by email in advance of return of the product 

  • Any merchandise being returned must be in new, unused condition.

  • Ingredients may NOT be returned for a refund.

  • Returned merchandise remains the responsibility of the customer until it is received.

  • Shipping costs & insurance on the returned merchandise is the responsibility of the returnee.

  • Returned merchandise will be charged a 15% restocking fee

  • No returns or adjustment will be made on merchandise held for more than 30 days.

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